Career.lk

We are one of the leading Financial and Investment Consultants based in Melbourne, Australia with an additional office in Colombo. The Company has relationships with leading real estate developers and major banks by offering a full range of finance broking including residential and commercial loans, equipment finance, vehicle finance, chattels and mortgages.

We are looking for the right candidate to assist our growing mortgage department.

We need a strong administrator who can help support and grow our home loan customer base. You will be trained across all aspects of lending operations in order to assist with settlements, credit areas as required.

Your Role

If you are already in the finance or mortgage industry and looking for an opportunity to be the key administrator, then we would like to hear from you.

You will play a crucial role in ensuring the smooth conversion of home loan applications to settlement and after settlement care. Your role will include but not limited to the following duties:

• Assist in collating applications for home loans and customers information gathering.
• Ensure all documentation and required paperwork is correct and complete prior to credit submission.
• Liaise with banks, solicitors, agents and internal sales team members directly to provide an outstanding customer service Experience from lodgment to settlement.
• Maintain systems, diaries and CRM data and tasks to ensure that we are always compliant and process efficient.
• Manage purchase and meet settlement deadlines.

Your Skills and Experience

To be successful in this role you will need to have:

• Prior experience working within a home loan sales environment as a loans administrator would be a definite advantage.
• Be passionate about providing exceptional customer service and self motivated.
• Be an excellent communicator with strong and clear verbal skills.
• Be well organized with strong time management and the proven ability to work across multiple files as various stages of the process to meet strict deadlines.
• Strong follow up skills and attention to detail will be essential along with a can do, flexible attitude.
• Fluent in spoken and written English a must.