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IT DESK SIDE ENGINEERING SUPPORT (Ratmalana)
| Maritime Placements Limited |
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| Colombo - Western - Sri Lanka | ||
| Information Technology & Networking | ||
| Help Desk & IT Support | ||
| Negotiable | ||
| Permanent | ||
| Bachelor's Degree | ||
| 0-1+ Years Industry Experience |
Minimum 1 or 2 years work experience. Excellent command of English both written and spoken. Diploma in IT
We are on the look-out for competent ‘IT Desk Side Engineering Support’ for a reputed company based in Colombo.
Candidate Profile:
- Male Candidates below 25 yrs
- Excellent command of English both written and spoken
- Diploma in IT
- Minimum 1 or 2 years work experience
- Salary is 15 to 20k
Job Profile:
- Assist IT Manager in installations and configuration ‐ Building of workstations.
- In the event of failures and malfunctioning of Servers, Desktops, Printers and Network Equipments, liaise with the vendors to ensure the recovery as per Service Level Agreements.
- Co‐ordinate with preferred vendors for non warranty issue resolution.
- Assist users in day to day PC usage – MS Office, Printing, Scanning, Internet & E‐mail related issues.
- Take periodic back‐up of user data as per instructions from Manager IT.
- Perform any other work related to IT as instructed by Manager IT.
- Ensure the tapes are rotated and the backup runs successfully on a daily basis.
- Ensure all network printers and stand alone printers are in good working order.
- Ensure all LAN and WAN equipments are in working order.
- Maintain the list of all IT inventory with their date of purchase / date of warranty expiry, their respective vendors and users.
- Install / Uninstall specific desktop application as per user requests.
- Attend the Help Desk tickets raised by users and close them within the stipulated time frame.
- Liaise with IT Help / IT Help Desk to resolve issues which cannot be resolved locally.
Please use the apply button below to send your job application to us.