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Customer care executive
United Motors Lanka PLC |
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Colombo - Western - Sri Lanka | ||
Executive & Corporate Strategy | ||
Other | ||
Negotiable | ||
Permanent | ||
Not Specified | ||
Not Specified / No Experience |
Receive, investigate and respond to all customer inquiriescomplaints regarding products and services. Excellent communicationskills and fluency inboth sinhala and English. a minimum of 3 passes at ALevel Examiniation
United Motors Lanka PLC, a publicly quoted company and a leader in the automobile industy has vacancies for dynamic, result-orented, self-motivated, innovative and energetic individuals to handle the following areas of work. The successful candidates are expected to be committed to developing a long-team career-oriented relationship with the company.
JOB RESPONSIBILITIES:
- Receive, investigate and respond to all customer inquiries/cmplaints regarding products and services
- Coordinate with internal departments in order to resolve customer issues
- Track and report relevant customer care performance metrics
- Capature and apply customer feedback
CANDIDATE CRITERIA:
- Should possess good secondary education
- Diploma in Marketing would be preferred
- Should have excellent writen and verbal commuication skills
- Ability to interact effectively with customers
- Age below 25 years
TELEPHONE OPERATOR/ RECEPTIONIST
CANDIDATE CRITERIA:
- Excellent communicationskills and fluency inboth sinhala and English
- A minimum of 3 passes at A/Level Examiniation
- Should possess excellent interpersonal and communications skills, including a flair for Public Relations
- Should be able to work independently
- Female, below 25 years of age
An attractive remuneration pacakage, including a comprehensive medical sheme, along with eccellent career development opportunities await selected candidates.
Canvassing in any form will bea disqualification. If you are confident that you satisfy the above requiremnts, p;ease mail or post your resume with the contact details to two non-related referees to reach us within 7 days of this advertisement.