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Receptionist (Banking AssistantTrainee Banking Assistant grade) (1)
Pan Asia Banking Coporation PLC |
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Colombo - Western - Sri Lanka | ||
Administration & Legal / Office Support | ||
Receptionists | ||
Negotiable | ||
Permanent | ||
Completed High School - A/L (Year 12) | ||
2-3+ Years Industry Experience |
Minimum of 02 subjects passed at the G.C.E. (AL) Examination
A GROWING CAREER WITH A GROWING BANK…
RECEPTIONIST
(Banking Assistant/Trainee Banking Assistant grade)
Pan Asia Banking Corporation PLC with 17 years presence in the Banking Industry, currently operating with 73 on-line branches has embarked on an ambitious growth plan. As we continue to grow and forge ahead, we invite an outgoing individual with strong interpersonal skills to be part of our growing organization.
Key responsibilities:
· Act as the first contact point for all visitors to the bank including customers, vendors, investors, etc., and direct them efficiently to their required destination
· Respond promptly and accurately to customer inquiries, with extreme professionalism and route calls to relevant department/person
· Obtain and evaluate all relevant information to handle customer inquiries and complaints
Qualifications and experience:
· For Banking Assistants - minimum of 01 year work experience in a similar capacity is required
· Minimum of 06 subjects passed at the G.C.E. (0/L) Examination with 02 Credit passes for Mathematics and English
· Minimum of 02 subjects passed at the G.C.E. (A/L) Examination
· Possess incredible communication skills with customer centric attitudes
· Ability to handle difficult customers and negotiations skills
· Willingness to be multitasked
· Ability to conduct duties efficiently with own initiatives
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