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Front Office Supervisor

Indulge in sophisticated luxury, prime location and stunning ocean views, the Shangri-La Hotel, Colombo is a prestigious addition to 5 Star hotels in the Colombo city. We offer guests the legendary hospitality, and warmth of the world renowned Shangri-La group. Having alongside access to city's premier business and residential communities via seven vibrant levels of shopping, dining and entertainment Shangri-La Hotel, Colombo will be a 500 room hotel with 41 serviced apartments, 7 restaurants and fully equipped function spaces. It takes a special kind of person to join Shangri-La. If you have the attitude to deliver, and the passion to delight we like to hear from you as we are looking for passionate individuals to fill the following vacany.

Duties

• A team player, highly motivated and able to work independently.
• Ability to manage hotel guest from multinational origin.
• Attention to detail, service-mind oriented.
• Multilingual proficiency are strongly preferred.

Requirements

• Experience in the same or similar capacity of a start class hotel group.
• Hands on experience in the relevant field.
• Exceptional communication skills in English (both written and spoken).
• Polite and confident with a great deal of patience.
• Adequate knowledge of personalized services and processes.
• Strong influencing, interpersonal and communication skills.
• Flexibility and adaptable to handle demanding workload.

If you have the passion for hospitality with the right attitude to deliver, a growing and rewarding career awaits you. Come and join us. Please forward your CV to our email id indicating the position applied within the email subject.