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Telephone Supervisor
| Shangri-La Hotel Colombo |
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| Colombo - Western - Sri Lanka | ||
| Hotels & Tourism | ||
| Other | ||
| Negotiable | ||
| Permanent | ||
| Diploma/Trade Certificates | ||
| Not Specified / No Experience |
Shangri-La Hotel Colombo, are hunting down a sharp, eager, energetic, taught, experienced result masterminded and dynamic,suitable contender for the post of Telephone Supervisor.
Telephone Supervisor
Indulge in sophisticated luxury, prime location and stunning ocean views, the Shangri-La Hotel, Colombo is a prestigious addition to 5 Star hotels in the Colombo city. We offer guests the legendary hospitality, and warmth of the world renowned Shangri-La group. Having alongside access to city's premier business and residential communities via seven vibrant levels of shopping, dining and entertainment Shangri-La Hotel, Colombo will be a 500 room hotel with 41 serviced apartments, 7 restaurants and fully equipped function spaces.
Duties
- A team player, highly motivated and able to work independently.
- Ability to manage hotel guest from multinational origin.
- Attention to detail, service-mind oriented.
- Multilingual proficiency are strongly preferred.
Requirements
- Experience in the same or similar capacity of a start class hotel group.
- Hands on experience In the relevant field.
- Exceptional communication skills in English (both written and spoken).
- Polite and confident with a great deal of patience.
- Adequate knowledge of personalized services and processes.
- Strong influencing, interpersonal and communication skills.
- Flexibility and adaptable to handle demanding workload.
If you have the passion for hospitality with the right attitude to deliver, a growing and rewarding career awaits you. Come and join us. Please forward your CV to our email id indicating the position applied within the email subject.