Guest Relations Officer

Shangri-La Hotel Colombo
 


Posted On: 2017-06-10 / Views: 715

Colombo - Western - Sri Lanka
Hotels & Tourism
Front Office & Guest Services
Negotiable
Permanent
Diploma/Trade Certificates
Not Specified / No Experience  

Shangri-La Hotel Colombo, are scanning for a smart, excited, energetic, taught, experienced result masterminded and dynamic,suitable contender for the post of Guest Relations Officer.

Guest Relations Officer

Indulge in sophisticated luxury, prime location and stunning ocean views, the Shangri-La Hotel, Colombo is a prestigious addition to 5 Star hotels in the Colombo city. We offer guests the legendary hospitality, and warmth of the world renowned Shangri-La group. Having alongside access to city's premier business and residential communities via seven vibrant levels of shopping, dining and entertainment Shangri-La Hotel, Colombo will be a 500 room hotel with 41 serviced apartments, 7 restaurants and fully equipped function spaces.

Duties

  • A team player, highly motivated and able to work independently.
  • Ability to manage hotel guest from multinational origin.
  • Attention to detail, service-mind oriented.
  • Multilingual proficiency are strongly preferred.

Requirements

  • Experience in the same or similar capacity of a start class hotel group.
  • Hands on experience In the relevant field.
  • Exceptional communication skills in English (both written and spoken).
  • Polite and confident with a great deal of patience.
  • Adequate knowledge of personalized services and processes.
  • Strong influencing, interpersonal and communication skills.
  • Flexibility and adaptable to handle demanding workload.

If you have the passion for hospitality with the right attitude to deliver, a growing and rewarding career awaits you. Come and join us. Please forward your CV to our email id indicating the position applied within the email subject.

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